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If you think dealing with customers and potential customers via the great digital road is all that is necessary in the modern age, you may be sorely mistaken. No matter how tech we get, people still enjoy, in fact love, contact. Sometimes just the fact that you have arranged an event, a show, a get-...

Christmas is everybody’s favourite time of the year: purses begin to open, smiles begin to appear on unexpected faces and total strangers are inclined to greet you.

The juxtaposition of mind and surroundings is ever with us. We are continually influenced by the way an exterior experience makes us feel – and that includes the way we perceive simple things around us such as furniture, lighting, colour.